My purchase of new hearing aids through Canberra Hearing with Matt was completely seamless. All equipment is modern and Matt gave me very clear instructions in relation to the whole process, constantly checking that I understood all instructions and if I had questions. The hearing aids he recommended arrived quickly, there were a number of follow up appointments to check all was as it should be and again to check if I had questions. Matt was also very helpful in helping me connect the hearing aids to my phone. I would have no hesitation in recommending Canberra Hearing and Matt.
“The Audiologist seems to know what he is doing, he identified and corrected a feedback problem that two other Audiologists had missed. He did not do a hard sell for new aids and was quite happy to keep my old aids going. However, I bought new ones and they are very good!”
“I was apprehensive when I found I needed to have my hearing tested and that I might need some form of Hearing Aid. I looked in a number of shops that advertised hearing tests and decided that they looked the friendliest. This was a good decision. From the moment I walked in, met the staff and booked an appointment for a hearing test, to the fitting and subsequent adjustment of the hearing aids, I have been impressed by the courteous service and friendly reception every time I go. Everyone has been great going through what I thought would be a traumatic experience, guiding and advising at every visit. I am pleased that I made the right decision and would highly recommend this company.”
“It is absolutely wonderful to hear sounds/speech clearly again, I would highly recommend. Their expertise and friendly staff is second to none.”
“When I first heard about Sevenoaks Hearing I was immediately hopeful that my Mum’s hearing problems (even with fairly expensive hearing aids previously) could be resolved. We met Neil for the first assessment and I was very impressed with his approach, which was a mixture of comforting expertise and high-end technology. The assessment was so thorough both me and Mum were inspired by the huge advances in hearing aid technology on offer plus the amazing testing that Mum underwent to fine tune what she could and couldn’t hear. When the time came for the fitting, Mum was instantly amazed at the difference and as an acid test we drove home on the M25 with the radio on and we could have a conversation! The first time in 20 years! Since the fitting Mum has re-engaged with her friendship group for lunches and went to a residents meeting and could hear everyone clearly. Sevenoaks Hearing has improved Mum’s quality of life immeasurably and mine too as we can have easy normal tone conversations and Mum is back to her chatty humorous self in all situations. I cannot recommend them highly enough!”
“I received excellent service and have experienced much improved hearing since wearing the aids. They are discreet and have excelled my expectations.”
“Friendly, efficient, fast, professional service, accessible with easy parking.”
“I was excited when my Son suggested going to a specialised audiologist as I have only ever used more off the peg hearing aid solutions with mixed results. The first session – my mind was instantly put at rest by the professional attitude and the array of exciting high tech that surrounded me. The testing was thorough but fun as they built a full profile of my hearing and recommended the various options available. I went for the top end hearing aid as I sensed that my quality of life would improve considerably and who can put a price on that! After the fitting, I was amazed at the difference talking to my Son on the way home on the motorway, and when I got home I noticed for the first time that my cat Lilly had a small bell on her collar, a sound I had never heard before! I am now happy to meet my friends in the restaurant for multiple conversations secure in the knowledge that I will be able to participate fully, rather than sitting on the edge of things and only catching the odd words. I can now answer the phone confidently, turn the TV down to normal levels and join in the somewhat high-speed conversations my Son engages me in! The personalised audiology service combined with high end hearing aids on offer has all added up to a huge increase in my quality of life!”
“It’s lovely to hear the birds again!!!”
“I have been really thrilled with my new Oticon OPN hearing aids. I am hearing better than I have done in years. Particularly in those difficult situations like a noisy restaurant or dinner party – I’m now finding I can hear what everyone round the table is saying, not just those on either side of me. And the connectivity to my iPhone means I can actually enjoy using my mobile phone for the first time! The phone now rings in my ears, so I can answer it before it stops ringing and then hear the conversation perfectly directly through my hearing aids. Matt was so patient in helping me find the right hearing aids for me. Thank you!”
“Spending on hearing aids is a big expense. I spent time on websites and the newspaper ads. I also checked out services in Australia where I spend a lot of my time. I had appointments with hearing services with opticians and chemist chains. All of the above are sales oriented and staffed mainly by touring “specialists”. What sets them apart is the personal service and the mutuality of getting things right. Matt “listens” …others don’t. You are not left to wait until “next week” and whether it will be a different touring “specialist” where you have to start all over again. There is an additional expense using Matt… But this is paid back easily with the full service offered giving you the confidence in wearing your hearing aids …and knowing you have the best solution.”
“We moved to Suffolk a couple of weeks ago, but there are definitely some things we will return to Kent for and Sevenoaks Hearing is one. They have already got me out of trouble – Due to problems moving, my hearing aid batteries ended up somewhere in the garage, but a call to Sevenoaks Hearing and there were batteries on my mat the next day.
Matt Cannon has looked after me for a number of years and has done a great job. As an ex NHS user and also having been let down by two other Hearing Aid Providers, I know where I am well off.
Matt has advised me and supported me and got me out of trouble. My new hearing aids really are the next best thing to having my hearing back!”
“I could not recommend Sevenoaks H.C and Mr Matt Cannon highly enough. After many disillusioning experiences with various hearing aid providers, I was lucky to be recommended to S.H.C. by a friend. There, I had the most exhaustive and professional treatment I have ever had and the hearing aids that Mr Cannon provided have changed my life! If you have a hearing problem, visit S.H.C. it is the best!”
“Many thanks for seeing me at such short notice today, I can’t express what a relief it is to be able to hear again!”
“We are both so pleased with the service we received and with the new hearing devices. My husband’s hearing has improved dramatically. In fact he now says the television is too loud – Would happily recommend.”
“I want to thank you for all that you have achieved for me. The pitch and tone are perfect and I’m hearing better than I have in a long time… My children no longer have to ask whether my hearing aids are in!”
“I cannot thank you enough for the excellent service and attention”
“I can now hear the cat purring which has been a big no no for a very long time. Needless to say, we will recommend your service should anyone need any hearing care”
“I was having problems after swimming, so I popped in – Glad I did! A friendly face on walking through the door, an appointment booked and was extremely professional. I now have crystal clear hearing after my wax removal procedure.”
“Very pleased. You took great care to ensure that my new hearing aids had the best possible fit and sound quality. Very thorough and offers services not available from most competitors.”
“The day I walked in to enquire about hearing aids proved to be a very good thing. I have received excellent service from all your staff at all times and really enjoy the benefit of the hearing aids which comfortably fit in my ears.”