Neil Garvin
Several years ago I purchased my first hearing aids that were in the advanced range of aids. I hated them as they would constantly squeal from feedback, didn’t suppress wind noise and I still couldn’t hear conversations in restaurants etc so I stopped wearing them after a couple of months. Reluctantly and after my wife insisted I made a booking with Matt at Canberra Hearing. Matt took me through the whole process and I purchased a pair of Phonak hearing aids.
Matt set them up according to my test results and I absolutely love them. I can hear conversations in noisy places, no wind noise but can hear the wind rustling leaves in trees etc. I have had them 2 weeks and had second appointment today and Matt did some minor adjustments and I can hear very clearly. I now realise my initial hearing aids were only setup as per the computer recommendations but not adjusted and tested to personally customise their sound quality for my hearing loss as Matt has done. I highly recommend Canberra Hearing and Matt for his expertise and personal attention to detail through the process of improving my hearing and happiness.